Join airfocus, a standout company recognized by Kununu as a TOP 5% best-rated company for 2023 and 2024, boasting a 4.8 rating and 94% recommendation on Glassdoor - be part of our success story NOW!

Develop, optimize, and streamline processes and technology to support our growth departments in meeting their overall growth targets. You'll work closely with the leadership team of the sales, marketing, and CS departments to create an efficient and effective experience for our prospects, customers, and growth team members.

What you'll do:

• Build and optimize growth ops: Own and enhance processes for marketing, sales, and customer success to improve performance and amplify the impact of the growth team.
• Analyze and report growth funnel metrics: Support growth team leads by reporting on volume, velocity, stage-to-stage conversions, and average value. Enable funnel analysis across acquisition channels, industries, geographies, and company sizes.
• Manage operational tools: Oversee growth operational tools and be the primary contact for tool-related queries and issues.
• Onboard and train teams: Educate sales, marketing, and customer success teams on internal tools and CRM processes.
• Provide data expertise: Serve as the go-to expert for internal and external data sources.
• Solve operational challenges: Identify growth hindrances, conduct analyses, and implement data-driven solutions in collaboration with other functions.
• Ensure data integrity: Design, document, and enforce processes to minimize incomplete or inaccurate data.
• Lead project management: Develop and manage project plans with clear deliverables, track progress, address obstacles, and ensure timely completion.
• Report operational impact: Measure and report how operational initiatives affect the growth team and overall funnel performance. Maintain and improve reporting dashboards.